Privacy Policy

Plas Llanelly House Cyf a company incorporated in Wales and is a wholly owned subsidiary of The Cambrian Heritage Regeneration Trust (CHRT).

The purpose of this statement is to set out how we use personal information that we may obtain about you. By using the Llanelly House website generally you agree to this use.

Use of your Personal Information

• When you purchase from this site or register as a member:

You will be asked to provide certain information such as your contact details. We will store this data and hold it on computers. We will use this data to fulfil our agreement with you.

• We may use information that you provide or that is obtained by us:

(a) To register you with our website and to administer our website services;

(b) For assessment and analysis (e.g. market, customer and product analysis) to enable us to review, develop and improve the services which we offer and to enable us to provide you and other customers with relevant information through our marketing programme. We may use your information to make decisions about you using computerised technology, for example automatically selecting products or services, which we think, will interest you from the information we have. We may keep you informed of such products and services (including special offers, discounts, and competitions and so on by any of the following methods: email or post

• We may supplement the information that you provide to us with information that we receive from third parties.

Fraud Prevention

• In order to protect our customers and us from fraud and theft, we may pass on information that we obtain from making identity checks and other information in our customer records, including how you conduct your account, to other Group companies, other retailers and to financial and other organisations (including law enforcement agencies) involved in fraud prevention and detection, to use in the same way.

Disclosure of Your Information

• We may give information about you to the following, who may use it for the same purposes as set out above: to other companies wholly owned by CHRT; to employees and agents of Plas Llanelly House to administer any accounts, products and services provided to you by Plas Llanelly House now or in the future; agents who (on our behalf) profile your data so that we may tailor the goods/services we offer to your specific needs; to anyone to whom we transfer or may transfer our rights and duties under our agreement with you; if we have a duty to do so or if the law allows us to do so.
• In carrying out the activities specified in this section, we may transfer data to reputable companies outside the European Economic Area. We take steps to ensure that your information will be afforded the same level of protection as that required of us under applicable UK data protection legislation.

Security

• We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose on-line. You accept the inherent security risks of providing information and dealing on-line over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.
• For further information about the steps we take to protect your information and make online shopping as secure as possible, please see information on Payment Procedures/Secure online shopping.

Use of cookies

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Contact Us

If you have any comments or queries in connection with our privacy policy, please contact us by calling 01554772857, email us bookings@llanellyhouse.org.uk, or write to Administration, Plas Llanelly House Cyf, 3 Bridge Street, Llanelli, Carmarthenshire, South Wales SA153UF.

Accessibility

Llanelly House is over 300 years old and some floors are uneven and staircases steep – please contact our team to ensure your specific needs and requirements are met. Llanelly House has a lift onsite to ensure full accessibility to all floors.

+44 (0) 1554 772 857 bookings@llanellyhouse.org.uk