Frequently Asked Questions

General Visitor FAQs

What is Llanelly House?

Llanelly House is one of Wales’ finest surviving Georgian townhouses. Built in 1714, it has been extensively restored and now operates as a heritage attraction, bistro and events venue.

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Where is Llanelly House located?

You can find us Opposite the Library or the Parish Church of St Elli in Llanelli.

Our Address is:

Plas Llanelly House,
Bridge Street,
Llanelli,
Carmarthenshire,
SA15 3UF

You can find us on Google Maps on this page

Is there parking nearby?

Yes. There are several public car parks within a short walking distance, including Vauxhall Road, Edgar/Thomas Street and Murray Street Multi-storey car parks

How do I contact Llanelly House?

You can call us on 01554 772857 or email bookings@llanellyhouse.org.uk. Or contact us on Social Media.

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Heritage Tour FAQs

Can I visit the upper floors without a tour?

No. The upper floors are only accessible as part of a guided tour or private events.

When do guided tours take place?

Guided heritage tours currently run on Mondays, Wednesdays and Saturdays at 11am.

How long does a guided tour last?

Please allow approximately 90 minutes for your visit.

Do I need to book a tour in advance?

Yes. Advance booking is essential. Call on 01554 772 857 to book.

Are the tours suitable for children?

Yes. Families are welcome, and the tours provide an engaging way to discover Llanelli’s rich history and the story of the Stepney and Chambers family. They can take part in a Margrave Mouse Hunt activity! – Just ask at reception.

What should I expect during the tour?

You’ll explore beautifully restored Georgian interiors and discover how Llanelly House played a significant role in the history and development of Llanelli.

School & Educational Visit FAQs

Do you offer school visits?

Yes. We welcome schools, home-educating families and community groups for educational experiences focused on local history and heritage.

What is the Victorian Schoolroom Experience?

Our Victorian Schoolroom is an immersive educational experience where participants step back into a 19th-century classroom complete with period costumes, artefacts and historical activities.

When is the Victorian Schoolroom available?

The experience is currently available on Thursday mornings and must be booked in advance.

Can educational groups combine a house tour with the schoolroom experience?

Yes. Please contact our team to discuss a bespoke itinerary to suit your group’s needs.

Bistro FAQs

Do I need to pay admission to visit the Bistro?

No. The Bistro and ground floor areas are free to access during opening hours. 9.30am – 3pm Monday to Saturday

What are the Bistro opening hours?

The Bistro is open Monday to Saturday from 9.30am to 3.00pm.

Do you serve afternoon tea?

Yes. Afternoon teas are available and can be pre-booked for special occasions. Book in advance on 01554 772 857.

Can I book a table?

Yes. We recommend booking in advance, particularly for larger groups and afternoon teas.

Wedding FAQs

Can I hold my wedding ceremony at Llanelly House?

Yes. Llanelly House is fully licensed for civil ceremonies.

How many guests can you accommodate?

Ceremonies can range from intimate gatherings in the Great Hall [ up to 40 guests] to larger celebrations in the Tea Room [up to 60 guests]. You can also hire the entire house for your wedding day up to [100 guests].

Do you provide wedding catering?

Yes. Our in-house chef can help you create a bespoke menu for your special day.

Can we use Llanelly House for wedding photographs?

Yes. Wedding photo shoots can be arranged as part of the special day itself or hired specifically for a photoshoot.

Do you offer exclusive use of the venue?

Yes. Couples can reserve individual rooms or hire the entire house.

Corporate & Private Event FAQs

Can businesses hire rooms for meetings and conferences?

Yes. Llanelly House offers a range of spaces suitable for meetings, conferences, workshops and networking events.

Do you provide catering for corporate events?

Yes. Catering options are available and can be tailored to your event requirements. Ask for our buffet options.

Can I hire Llanelly House for a private celebration?

Yes. The house or rooms are available for parties, family celebrations, anniversaries and other special occasions.

Accessibility FAQs

Is Llanelly House wheelchair accessible?

The ground floor is wheelchair friendly. The first and second floors can be accessed via a lift. Some floors upstairs are uneven maybe slightly harder to manage with a wheelchair, contact the team before visiting.

Are there any accessibility considerations?

As a historic 300-year-old building, some floors are uneven and some staircases are steep. Visitors with specific access requirements are encouraged to contact the team before visiting.

Is Llanelly House dog friendly?

While we love animals, Llanelly House is not a dog-friendly venue and pet dogs are not permitted. Registered assistance and guide dogs are welcome.

Are assistance dogs allowed?

Yes. Assistance dogs, including guide dogs, are welcome throughout the areas of the House that are accessible to visitors.